About Live True London

ABOUT LIVE TRUE LONDON

At LIVE TRUE we are all about authenticity – doing whatever makes you feel more “you”. That may mean a trim or a new look, a splash of colour or vibrant vivid hair, the latest edgy cut or an easy to maintain hairstyle, a revitalising facial, a shellac manicure or fabulous lashes. Whatever your desired look, we have you covered.

We are an easy going, friendly and no judgement salon that is all about making our clients feel as happy and comfortable as possible to explore their style – whatever that may be.

Our mission is simple, to help our clients be more true to themselves – to LIVE TRUE!

OUR VALUES

BEING TRUE TO OURSELVES

The best thing, we think, is hair that makes you feel ‘more you’.

We know that to get that from a cut, colour or style, you’ll need to feel totally comfortable to explore what you want collaboratively with one of our talented stylists.

We openly encourage creativity from stylists and clients alike. We are experts in hair, but we value that you’re the expert of your hair.

Whether that’s a simple trim, unusual v-shaped undercut, polished up-do or a dramatic new colour – we work with you to make sure you’ll leave the salon feeling more true to yourself.

We are excited to announce that we are now also offering beauty services in our Vauxhall salon. Our friendly, passionate and highly-skilled beauty team are here to help you feel pampered and rejuvenated with a fantastic range of professional beauty treatments and services ensuring you leave our salon looking and feeling amazing and just you! Because the only way to live, is to LIVE TRUE.

WE LOVE OUR CUSTOMERS

For us, there is nothing better than seeing a customer leave our salon happy and confident! This is why we are in business!

We love our customers and every single customer experience is important to us. We read all our reviews and regularly ask our customers for feedback to improve their experience.

We have an intense recruitment and training process, which ensures that our staff understand our beliefs and provide the level of service we and our customers expect.

WE CARE ABOUT YOU

Your hair and beauty journey is important to us. We want you to feel truly amazing – both when you leave our salon and at home.

Our hair stylists and beauty therapists follow a bespoke training program to ensure that they are up to date on the latest hairstyles, beauty services, industry trends and techniques.

We use the finest and latest professional products on your hair, face, body and nails to ensure that the results you get are first class and long lasting.
In the salon, our stylists and beauty therapists will provide you with aftercare advice, but this doesn’t stop when you walk out our doors. Our customers receive a fortnightly newsletter filled with the latest tips, tricks, and hair and beauty “news”.

We stand behind our service. If you ever feel that the level of service you have received is not as you expected, tell us! We care and we want to know, so we can improve your customer experience and our overall standard.

HOW WE LIVE TRUE

We think these four ideas mean that as stylists, we can be authentic in our creativity and that you as our client, can feel comfortable to explore whatever look might make you feel, more you.

INSPIRE

We want to inspire you with new techniques and trends, but we also want you to inspire us too with what you’ve discovered yourself.

COLLABORATE

We want you to feel comfortable to collaborate with us as a creative equal.

RESPECT

We are experts in hair, but we value that you’re the expert of your hair.

EQUALITY

We want out stylists to be happy and feel equal.